tpba 

1. GENERAL INSTRUCTIONAL SERVICE POLICY

TPBA maintains a general NO REFUND POLICY, except where refunds are authorized by the applicable service agreement, approved by TPBA, or required by law.

Payments made to TPBA compensate the academy for purchased educational and instructional services, including scheduled professional coaching, developmental planning, athlete evaluation, teaching, and related training resources.

Payments are not purchases of guaranteed athletic outcomes.

Refunds are not ordinarily provided solely because of:

• Voluntary withdrawal from instruction.

• Loss of interest in basketball.

• Missed or unused scheduled sessions.

• Changes in family or school schedules.

• Participation with another trainer or organization.

• Dissatisfaction with the rate of athletic improvement.

• Unmet expectations concerning playing time or competitive placement.

This policy does not excuse TPBA from delivering contracted services or prevent consumers from exercising applicable statutory or contractual remedies.

No refund restriction applies when a refund is required by law.

2. DEVELOPMENT TRAINING PLANS & THREE-MONTH MINIMUM DEVELOPMENT PERIOD

2.1 Designated Development Training Plans

The following recurring plans are structured instructional services:

• Rookie Development Training Plan.

• All-Star Development Training Plan.

• Superstar Development Training Plan.

• Other expressly designated recurring instructional development plans.

Special promotional programs, including the Founders Program, may have separate written terms governing pricing and duration.

2.2 Mandatory Initial Development Period

TPBA requires an initial commitment of three (3) consecutive calendar months for designated Development Training Plans, subject to applicable legal cancellation rights.

The period begins on the instructional service start date stated in the enrollment agreement.

A calendar-month term runs from the designated start date to the corresponding date in the succeeding month, using the last day of the month where necessary. The agreement will state the exact start and end dates to prevent uncertainty.

2.3 Why TPBA Requires Three Months

Basketball development is a structured educational process, not a single event.

An athlete may learn a technique during one training session but require substantially more time to execute it correctly, consistently, and effectively.

TPBA has established three calendar months as its minimum initial development period because this timeframe provides a reasonable opportunity for:

Developmental Assessment: Identifying an athlete's existing skill level, strengths, limitations, basketball understanding, and instructional needs.

Technical Education: Teaching proper basketball mechanics, fundamental principles, movement patterns, decision-making, and relevant basketball concepts.

Purposeful Repetition: Reinforcing instruction through consistent practice, coaching feedback, corrective adjustments, and progressively challenging activities.

Application of Learning: Introducing appropriate situations in which athletes must apply what they have learned.

Progress Evaluation: Giving coaches an opportunity to observe development, document progress, identify continued needs, and communicate findings to families.

The three-month period is a minimum instructional commitment, not a representation that every athlete will demonstrate a particular amount of improvement within that period.

Progress differs according to each athlete's starting point, attendance, effort, consistency, physical development, and other individual circumstances.

2.4 Financial Responsibility

The enrollment agreement will disclose the monthly instructional fee, total initial three-month price, payment dates, and included services before enrollment.

Voluntary withdrawal before completion of the initial period does not, by itself, terminate payment obligations that are otherwise lawful and enforceable.

No provision of this section limits a statutory cancellation right or legal remedy for TPBA's failure to provide agreed-upon services.

2.5 Continuing Instruction After Three Months

TPBA's intended instructional arrangement is continued service on a month-to-month basis after the initial three-calendar-month period.

This continuation provision takes effect only if confirmed permissible under the Florida laws applicable to TPBA's business and contract classification.

Where lawful and separately authorized, each subsequent monthly period will be billed at the disclosed instructional rate until canceled. There will be no additional three-month minimum commitment during that monthly continuation.

If the proposed continuation arrangement is not legally permitted, TPBA will instead provide a compliant renewal or new-service agreement and obtain any required authorization before further services or charges.

The initial three-month agreement will not be treated as authorization for a prohibited automatic renewal.

3. INDIVIDUAL BASKETBALL INSTRUCTION & GROUP DEVELOPMENT SESSIONS

TPBA provides individual instruction, small-group instruction, group development classes, and other scheduled educational services.

Each service is organized around applicable instructional objectives, basketball fundamentals, skill development, and athlete progression.

Payments for scheduled instructional services are ordinarily nonrefundable after expiration of any applicable cancellation period, except where a refund is otherwise required.

Attendance and Scheduling

Athletes are expected to attend their scheduled sessions consistently and arrive prepared to participate.

Missed sessions, voluntary absences, and late arrivals do not automatically establish a right to replacement instruction or refunds.

Rescheduling and makeup opportunities may be available according to the booking terms, coach availability, and TPBA's scheduling capacity.

Any required advance notice and package expiration dates will be disclosed before purchase.

Where TPBA cancels or cannot provide a purchased session, it will offer appropriate rescheduling or the refund or other remedy required by the agreement or applicable law.

4. CLUB TEAM DEVELOPMENT & COMPETITIVE INSTRUCTIONAL PROGRAMS

TPBA club and competitive team programs may combine organized basketball instruction, team practices, tactical education, skill application, and scheduled competition.

Team fees may include instructional services and separately disclosed costs for team operations, tournament participation, coaching, administration, uniforms, travel, or related activities.

Each club program must provide its own written statement identifying:

• The season and instructional period.

• Services and competitions included.

• The full participation price and payment schedule.

• Any additional team-related expenses.

• Attendance and conduct expectations.

• Applicable withdrawal and cancellation provisions.

Voluntary withdrawal or dissatisfaction with competitive participation does not automatically qualify for a refund.

Team participation does not guarantee starting positions, playing time, tournament selection, recruiting exposure, scholarships, or advancement.

Refunds and cancellation remedies required by law remain available.

5. CAMPS, CLINICS, TRYOUTS & ATHLETE EVALUATIONS

TPBA may offer camps, instructional clinics, player evaluations, tryouts, and specialized basketball education events.

Registration fees compensate TPBA for the purchased event or evaluation services.

A tryout fee does not guarantee team selection. An evaluation fee does not guarantee acceptance into a particular program or a particular assessment result.

Nonattendance, late arrival, or voluntary withdrawal does not automatically establish a refund entitlement.

Any event-specific rescheduling or cancellation terms will be disclosed before payment.

If TPBA cancels an event or cannot deliver a purchased service, it will provide the remedy required by law or the applicable agreement.

6. SPECIALIZED INSTRUCTION, FACILITY ACCESS & PERFORMANCE SERVICES

6.1 Specialized Services

TPBA may offer specialized instructional services including Dr. Dish shooting instruction, VertiMax-assisted training, strength and conditioning, movement development, performance assessments, and recovery-related services.

Each service will be governed by its disclosed price, scheduled duration, instructional scope, and applicable safety requirements.

6.2 Instructional Facility Access

Enrollment in a Development Training Plan does not provide a recreational gym membership, open-gym privileges, or unrestricted facility access.

Athletes enrolled in Rookie, All-Star, and Superstar plans may use TPBA basketball courts, training areas, and instructional equipment only during their scheduled, supervised instructional sessions.

Facility and equipment use under these plans is incidental to the delivery of basketball instruction.

Instructional fees do not purchase independent rights to recreational court use or equipment access.

6.3 Florida Sales and Use Tax Treatment

TPBA classifies its designated Development Training Plans according to the actual instructional services provided and the applicable Florida sales and use tax rules.

Charges exclusively for qualifying professional sports instruction, with facility use restricted to the instructional period, may be treated differently from recreational facility dues and admission charges.

TPBA will comply with all applicable tax requirements and will assess separately offered merchandise, rentals, recreational activities, and noninstructional services independently.

This policy does not represent a formal tax-exemption determination by the Florida Department of Revenue.

7. ATTENDANCE, ATHLETE INJURIES & MEDICAL CIRCUMSTANCES

Consistent attendance is an essential part of TPBA's approach to teaching and player development.

Voluntary absences, schedule conflicts, travel, or changes in family circumstances do not automatically create a refund entitlement.

Parents and guardians must notify TPBA of injuries or medical conditions that may affect safe participation.

TPBA may offer reasonable scheduling accommodations or temporary adjustments when operationally appropriate.

When applicable law provides a cancellation right because of qualifying physical disability, death, or another protected circumstance, TPBA will honor that right and issue any required refund.

Where legally permitted, TPBA may request appropriate supporting documentation.

No athlete is required to participate in unsafe activities to preserve contractual or statutory rights.

8. INSTRUCTIONAL PROGRAM CHANGES & SERVICE CANCELLATIONS BY TPBA

TPBA may make reasonable adjustments to instructional schedules, coaching assignments, equipment use, or facilities when necessary for program delivery or safety.

Material changes will be communicated to affected families.

TPBA remains responsible for providing the essential instructional services purchased.

If TPBA cancels a scheduled instructional session, it will provide an appropriate rescheduling opportunity or another remedy required by law.

If a purchased program is permanently discontinued or TPBA becomes unable to deliver contracted services, customers will receive applicable cancellation rights and required refunds.

Where Florida's Health Studio Act applies, facility closure and relocation rights will be governed by that law, including its provisions concerning qualifying replacement facilities and refund obligations.

9. INSTRUCTIONAL FEES, PAYMENT AUTHORIZATION & MONTHLY BILLING

9.1 Service Fees

Development Training Plan fees compensate TPBA for scheduled educational and instructional services.

The amount charged depends on the selected plan and the services expressly included in the enrollment agreement.

9.2 Three-Month Payment Schedule

The designated three-month instructional period is billed in monthly installments according to the agreement.

The agreement must disclose:

• The monthly instructional fee.

• Total cost of the initial three-calendar-month period.

• Any separately charged evaluation or registration fees.

• Exact billing dates.

• The initial instructional start and end dates.

• Applicable cancellation procedures.

• Any separately authorized continuing instructional arrangement.

9.3 Payment Authorization

The parent or guardian authorizes TPBA to process the agreed charges through the selected payment method.

An authorization for the initial three-month payment schedule does not authorize charges beyond that period unless a lawful continuation or renewal arrangement has been accepted.

Failed payments, outstanding balances, and service suspensions will be handled according to the agreement and applicable law.

TPBA will not impose undisclosed fees or continue unauthorized billing.

9.4 Billing Disputes

Parents and guardians may contact TPBA regarding billing questions or suspected errors.

TPBA will review disputes in a reasonable manner.

Nothing in this agreement restricts lawful chargebacks, billing-error rights, or other consumer protections.

10. FLORIDA STATUTORY PROTECTIONS & REQUIRED REFUND EXCEPTIONS

TPBA's no-refund policy and three-month minimum are subject to all applicable statutory rights.

If TPBA's services and agreements are regulated under Florida's Health Studio Act, the relevant contracts will include the protections required by Florida Statute § 501.017, including:

Initial Cancellation: The right to cancel a covered agreement within three days after signing, excluding weekends and legal holidays, by mailing or delivering written notice, subject only to the lawful deduction for services or days already provided.

Qualifying Disability or Death: Cancellation and refunds calculated according to the statute when its conditions are satisfied.

Facility Closure or Relocation: Cancellation rights and applicable refunds when TPBA ceases business or relocates in circumstances meeting the statutory requirements.

Refund Timing: Refunds covered by the relevant statutory provisions will be issued within 30 days after receipt of qualifying cancellation notice.

Contract Duration and Renewal: TPBA will comply with any applicable restrictions on initial contract length, renewal frequency, renewal execution, and payment timing.

Required Disclosures: The final contract will include all statutorily required notices, including any applicable advance-payment security disclosure, in the legally required format and placement.

Consumer Remedies: Any nonwaivable consumer rights remain effective regardless of conflicting language in this agreement.

Florida Health Studio Act applicability, registration requirements, and any relevant exemptions must be determined based on TPBA's actual operations and contracts.

Where statutory provisions apply, they control over TPBA's standard administrative policies.

11. PARENT/GUARDIAN UNDERSTANDING OF THE DEVELOPMENT PROCESS

The Prospect Way

TPBA approaches basketball development as an ongoing educational journey.

We meet athletes where they are and work to move them forward through professional instruction, progressive challenges, purposeful repetition, and performance evaluation.

The responsibility for athlete development is shared among the academy, the athlete, and the family.

TPBA is responsible for providing its agreed instructional services professionally and consistently.

Athletes are expected to participate, practice, listen, learn, and apply instruction to the best of their ability.

Parents and guardians are encouraged to support attendance, consistency, effort, and realistic developmental expectations.

Understanding Results

Athletic progress may involve improvements in technique, movement, basketball understanding, decision-making, physical capabilities, and confidence.

However, progress does not always occur at the same pace or become immediately visible in competition.

The three-month minimum provides an introductory period in which meaningful developmental instruction and progress assessment may occur.

Three months is an opportunity for growth—not a guaranteed deadline for results.

TPBA does not guarantee particular improvement percentages, roster positions, starting opportunities, athletic scholarships, or recruitment outcomes.

These statements do not limit a customer's rights when TPBA fails to provide contracted services.

Parent/Guardian Responsibility

By enrolling an athlete, the parent or guardian acknowledges the educational nature of TPBA's services and agrees to the lawful payment, participation, and cancellation terms stated in the applicable agreement.

12. TRAINING PLAN CANCELLATION, CONTACT & POLICY ADMINISTRATION

12.1 Cancellation Requests

Cancellation requests must be submitted through an authorized TPBA administrative channel or other method required by applicable law.

For a legally permitted month-to-month continuation arrangement, TPBA proposes a standard administrative request period of at least seven calendar days before the next billing date.

A cancellation request will not be rejected merely because it fails to meet this administrative notice period when a shorter period or different cancellation procedure is required by law.

12.2 Cancellation Confirmation

TPBA will provide written acknowledgment of cancellation requests and identify the effective cancellation date and any lawful outstanding charges.

Once cancellation is effective, TPBA will not impose unauthorized future recurring charges.

12.3 Policy Changes

TPBA may revise this policy prospectively when necessary to reflect operational, instructional, or legal changes.

Material modifications affecting an existing agreement will be made only with the notice or consent required by law.

Top Prospects Basketball Academy

Orlando, Florida